Awesome HQ

Support

Help with any Awesome HQ app. Send a message and a person will read it.

Contact us

This form goes straight to the people who make the apps. We usually answer within a few working days.

What kind of message?
What happened, on which device? Please leave out passwords and payment details.

Common questions

When will the apps be in the App Store and Google Play?

Most are in their final stretch. Each app's page shows where it stands, and the store buttons switch on the day it launches. Deck Huddle and Halftime are already playable in a browser.

How do I get a refund?

Apple and Google take the payment, so they handle refunds. Use reportaproblem.apple.com for the App Store, or your order history on Google Play. If they can't help, write to us.

I bought a pack. How do I get it on my other device?

Open the app's store or settings screen and tap Restore Purchases while signed in to the same App Store or Google Play account.

How do I delete my data?

Most of our apps keep everything on your device, so deleting the app deletes the data. For an app with an account, delete the account from inside the app or its website. For anything you sent us directly, use the form on this page.

I found a bug. What helps you fix it?

Tell us the app, your device, and what you did right before it happened. The Send feedback button inside each app attaches the version and device for you.

Help by app

AppHelpPolicy
SingSparksingspark.app helpPrivacy
Deck HuddleUse the form abovePrivacy
HalftimeUse the form abovePrivacy
One ThingUse the form abovePrivacy
Where Did I Put That?Use the form abovePrivacy
WDIPT ScannerUse the form abovePrivacy
Snap3DUse the form abovePrivacy
Deck Huddle KidsUse the form abovePrivacy
Steady SkipperUse the form abovePrivacy